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Home > Privacy and Security

Privacy and Security Policy

PRIVACY

At FilterWater.com it is our intent to give you as much control as possible over your privacy in regard to your personal information and the use we make of it in the course of our business. In general, you can visit FilterWater.com on the Web without telling us who you are or revealing any information about yourself.

Special note about children


This Site is not intended for or directed to persons under the age of 18. FilterWater.com does not sell products for purchase by children. By registering with this web site, purchasing products from filterwater.com or providing filterwater.com with any information, you represent to filterwater.com that you are 18 years of age or older and that any information you provide to filterwater.com about a third party is for a third party that is 18 years of age or older.

What information do we collect from you? Why?


We May Collect Information Needed to Contact You Later. If we collect personal contact information (as described below), you may later access and modify it, and remove it from our system. You may also choose simply not to provide your personal contact information at the point of collection.

We may collect your name, address and phone number


When you use our web Site, we may request your first and last name, home or other physical address, including your street name and address and name of your city or town, your telephone number or other "real world" contact information.

We use this information to complete, support and analyze your purchases from FilterWater.com and use of the FilterWater.com web site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the FilterWater.com web site.

We may collect your email address


We may request your email address, or other information needed to contact you online. We use it to complete, support and analyze your purchases from FilterWater.com and use of the FilterWater.com web site, and to comply with any requirements of law. We use it to respond to any questions you might have and to provide you with information about our specials. This information may be disclosed to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the FilterWater.com website.

We may collect other kinds of information from you


When you use our web site, we may collect personal information about you described below. You may later access and modify the information, or have it removed. You may also simply choose not to provide your personal contact information at the point of collection; however, if you do not provide such information, we will be unable to complete your purchase.

We may collect purchase information


We may collect information actively generated by the purchase of a product or service, such as a payment method. We use this information to process your order and analyze and support your use of the FilterWater.com web site. This information may be disclosed only to our staff and to third parties involved in the completion of your transaction, the delivery of your order or the analysis and support of your use of the FilterWater.com web site.
 

What are cookies? Why do we use them?


Cookies are very tiny text files that are stored on your computer when you visit certain web pages that record your preferences. FilterWater.com uses cookies to keep track of what you have in your shopping cart and to remember you when you return to our store. They cannot harm your computer and they do not contain any personal or private information. You must accept cookies to shop at FilterWater.com.
 
SECURITY

How do we protect information we collect?


We offer secure web pages to collect certain kinds of user information and we store certain kinds of data in encrypted form. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures implemented by our web site reduce the likelihood of security problems to a level appropriate to the type of data involved. FilterWater.com's servers use Secure Sockets Layer (SSL), an encryption technology that works with Netscape Navigator, Microsoft Internet Explorer, Firefox, Safari, and AOL's browser, so that only FilterWater.com can read a customer's personal information.

How long do we keep user information?


We generally keep user data on our server or in our archives for as long as we reasonably need it. We may alter this practice according to changing requirements. For example, we may delete some data if needed to free up storage space. We may keep other data for longer periods if the law requires it. In addition, information posted in a public forum could stay in the public domain indefinitely.

Data management requests are administered in an orderly manner to the extent feasible and within our direct control. Note: we have greater control over recently collected data than for archived data. Once data is removed from the system and archived, it may not be feasible to accommodate specific requests. In those cases, our general data retention policy applies.

Your consent to this policy


By using the FilterWater.com web site, you agree to this Privacy and Security Policy. This is our entire and exclusive Privacy and Security Policy and it supersedes any earlier version. Our Terms and Conditions take precedence over any conflicting Policy provision. We may change our Privacy and Security Policy by posting a new version of the policy on this page which it is your responsibility to review frequently.

Legal disclaimer


This Site operates AS-IS and AS-AVAILABLE, without liability of any kind. We are not responsible for events beyond our direct control. This Privacy and Security Policy is governed by Delaware law, excluding conflicts of law principles. Any legal actions against us must be commenced in Delaware within one year after the claim arose, or be barred.

If you have a privacy question


If you have a privacy question about the FilterWater.com web site, please contact Customer Service. Or write:

FilterWater.com, Attn: Customer Security Department
P.O.Box 968
Southampton, PA 18966-0968

Revised and effective as of January 10, 2007




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